Frequently Asked Questions

Your contract will determine this. In some circumstances, all calls are free in exchange for a monthly fee. In some, you may just have to pay a smaller monthly price along with a little fee for some or all calls.

VoIP is no different from other internet-connected devices in that it is subject to hacking attempts.

Nevertheless, because the networks are continually watched over and secured, VoIP is still a fairly safe way of communication. Additional security will be offered by an on-premises VoIP installation.

Most VoIP calls have call quality that is superior to or on par with calls made on regular phones. A VoIP call's quality is heavily influenced by your internet connection's quality because it is internet-based.

No, there are VoIP phones available that operate without a computer and connect to the internet directly using either wifi or an ethernet connection.

Yes, a VoIP phone is required to use these services. You may buy or lease one from a variety of sources, including your service provider.

No, for VoIP to function correctly, an internet connection is necessary. VoIP calls can't be placed or received without an internet connection.

Data is transferred to a DVR through a cable in a typical security system (digital video recorder). The Internet is used to send digital video from an IP camera. In the same way that other external IT equipment, such as a printer, does. Your IP camera may have built-in storage or it may transfer video to a device linked to the network that will store it, sometimes known as a network video recorder (NVR). With an IP camera, you won't have to sacrifice quality the resolution will be greater.

Digital cameras will always outperform analog cameras in terms of image quality. Image clarity and sharpness are significantly better on digital TVs than on analog TVs. Furthermore, the recording resolution is much improved. Almost every day on the news, we see horrible CCTV footage where you can't make out a suspect's face, number plate, or other distinguishing traits for that matter. Digital CCTV cameras vastly increase the capacity to distinguish detail, allowing for identification and, if the suspect is found guilty, conviction.

CCTV has never been more accessible than it is now whether you want to safeguard your business, house, or any other private property. With low pricing, simple installation, and technology that allows for HD images, now is an excellent moment to invest in a CCTV system. CCTV, when used in combination with an alarm system, serves as a powerful deterrent to would-be burglars.

Yes, any camera can digitally zoom. If you need optical zoom, you can only get it with an auto-focus or PTZ camera.

Motion detection works by capturing video when pixels in the image change using DVR/NVR software.

When power is restored, the DVR or NVR will be powered back up. If power outages are common in your region, we recommend utilizing an uninterruptible power source (UPS).

When you meet with one of our security camera specialists, they will ensure that you have the cameras and equipment that are suitable for your physical plant. Our consultation approach begins with a thorough understanding of the area in which a security camera system will be deployed. As a result, you can be certain that our cameras are suitable for huge installations.

A PBX system that can handle calls via an IP network. It allows for outbound connections to SIP or conventional trunks, as well as IP extensions. Most VOIP providers give conventional phone numbers that may be used to make calls from either a landline or a cell phone. The person who dials these numbers is typically unable to identify whether they are calling a VOIP or regular PSTN service.

If you're using a virtual appliance, you'll need an internet connection, a VoIP phone or VoIP adapter, an IP PBX with analog phone, or a PC with speakers and a microphone.

Yes. Virtual PBX has several advantages over traditional landline phones. The first and most important advantage of a hosted PBX system is the cost savings of over 50%. Long-distance calls are generally free, allowing you to save a lot of money. Furthermore, mobile device connection allows employees to connect from anywhere, at any time.

The speed and stability of your internet determine the call quality of cloud communications solutions. When compared to regular landlines, you will notice a significant increase in call quality. Because landlines have less audio bandwidth, calls might become muffled or blurry. HD Voice technology is used in VoIP conversations to achieve this. The amount of HD Voice calls you can make is determined by the speed of your internet download and upload. Take the VoIP speed test to find out how fast your internet is.

If there is a power outage, you will most likely be unable to connect calls. Our VoIP phone system is internet-based. Your router will be unable to work during a power outage, resulting in no internet connection. Only if you have a backup power supply that can power the router is this not true and therefore maintain your internet connection. If you use Power over Ethernet (PoE), you may also want backup power.

Yes, we provide fully managed data backup services in Dubai. Our competent team monitor your backups and backup server's health 24 hours a day, 7 days a week. Any issues will be communicated to you. We will try to address issues on our own, but if anything has to be done, we will contact you.

It is a fully managed data backup service in Dubai, and we keep you updated. Every day, you will receive a detailed backup report confirming the backups have been completed and detailing any issues. The backup servers also have a web portal, which allows you to monitor the status at any time.

Most companies, particularly small and medium-sized businesses with few or no IT employees, find software initiatives frightening. In most situations, an integration may need specialized coding, mapping, and error handling skills that your firm may lack. However, with a pre-built application, you will not have to write a single line of code. We have a capable team that performs seamless system integration in Dubai.

Digital cameras will always outperform analog cameras in terms of image quality. Image clarity and sharpness are significantly better on digital TVs than on analog TVs. Furthermore, the recording resolution is much improved. Almost every day on the news, we see horrible CCTV footage where you can't make out a suspect's face, number plate, or other distinguishing traits for that matter. Digital CCTV cameras vastly increase the capacity to distinguish detail, allowing for identification and, if the suspect is found guilty, conviction.