If your enterprise is still relying on POTS (Plain Old Telephone Service) for its PBX (private branch exchange) system, it means you’re not taking advantage of the numerous benefits that a true IP telephony system can offer.
These benefits include faster speeds, high-quality multimedia streaming, improved mobility, and lower costs. Research indicates that organizations that adopt IP and VoIP (Voice over Internet Protocol) systems can protect up to 90% of their telephone expenses.
Prominent companies like, Google, and Facebook, along with other telecommunications, SaaS, and application providers, are all embracing IP and VoIP as the standard for data transmission. While cloud telephony may not be a viable option for many enterprise clients at present due to concerns such as higher costs, security, and customer satisfaction, the trend toward IP and VoIP remains strong.
Here are the advantages of Businesses that integrate IP Telephony
Going one step ahead, you can equip your organization and its operations with the cutting-edge capabilities of Internet Protocol telephony if you choose to put aside POTS as its market penetration stages is a decrease in user portfolios. Exploring the advantages that accompany it will transform the possibilities for you.
- Phones as a Service
Traditional PBXs with T-1 connections are fixed-based systems, in contrast to a Software as a Service (SaaS) setup for IP telephony. This approach partners your phone system with other beneficial programs like databases related to clients and services giving the user freedom to quickly receive information through emails and texts. Via IP technology, personnel internal and external of a company can more suitably improve communication for better outputs and contented customer relations.
- Mobility and Scalability
IP telephony can be hugely advantageous for a company extended across multiple locations. Rather than installing physical telephone systems, you can gain access to your web network to add another line swiftly.
This enables immunity to fixed telephone equipment, so remote offices will feasibly turn into a freely portable environment in a short period. IP technology’s ease of use grants all-inclusive communication flexibility, due to enterprises’ ability to enlarge or reduce the number of calls as needed.
- Integration with Current Infrastructure
IP telephone systems enable you to keep using your pre-installed traditional peripherals, such as alarm systems, fax machines, and credit card readers.
Due to its intense levels of integration, your legacy hardware and systems will nicely integrate with the added convenience of modern applications – enabling you to easily send/receive faxes by email and faster transactions with your credit card readers.
With this boosted connection providing an abundant supply of business operations components, the ultimate result is enhanced accuracy and efficiency across the workplace.
- The Transmission of media content
IP telephone systems offer more than voice-to-voice connections. POTS and legacy PBX systems are ill-equipped to meet the demands of modern global enterprises conducting business across borders. In contrast, a comprehensive IP telephone system eliminates the need for software and hardware redundancy by integrating all.
These advanced systems ensure a high-quality multimedia experience, enhancing productivity and engagement in modern work environments. POTS and bequest PBX systems cannot bear the advanced requirements of global enterprises that run companies across state and national borders. A complete IP telephone system eradicates software and hardware monotony by considering all these conferencing essential things into one result.
- Good on Data, Great on Bandwidth
Enterprises pondering if IP phone system can fit their data usage and bandwidth situation have well-anchored grounds to ponder. A University of West study revealed silent moments occupy 35 -50% of phone calls.
The influx of emptiness and its outcome on discretionary bandwidth for other departments can be quite desperate. Fortunately, enough, we nowadays have access to VAD or voice detection programming that assists ventures in optimizing their bandwidth by getting rid of extra time lags.
In situations of quietness, your system of IP works to maximize the flow of the overall bandwidth so that telephonic conversations practically use data.
- Significantly Lower Costs
Installing and maintaining an IP set-up don’t necessitate specialized hardware and annual upgrades. Moreover, you can leave the responsibility for choosing and supervising the system to either your company’s internal IT team or a partnering business if desired.
On the contrary, T-1 lines desiderate enterprise businesses to make payments for channels perpetually, regardless of exposition levels. SIP trunking can overcome this incapacitation as organizations are inspired to make payments only when genuinely necessary. This initiation protocol.
By using VoIP, enterprises can halve the costs they previously paid for international or long-distance phone calling over traditional telephone services (POTS). Such phone calls make up a large proportion of the expenditure, making economical VoIP-based solutions particularly appealing.